61. Communication effectiveness is improved when I:,0 Try out my communications on the least intelligent person I can find to see if they can understand it.,4 Get feedback to all my verbal communications to insure I explained it and they understand it.,5 Send it out in writing instead of using verbal methods.,2 Use big and complex words in my written communications to show my people how smart I am.,0 Pay no attention to puzzled looks when I explain things - it's their job to understand me.,0 62. To make better decisions - I should remember:,0 All the mistakes and times I have 'messed up' in the past.,0 To make my mind up as quickly as I possibly can when I think of a solution to a problem.,0 That once I decide what I want to do - to pay no attention to new input and data.,0 To ask for input and advice from others to help me and involve them in the solution finding process.,5 To stand by my decision to the 'bitter end.',0 63. Creativity can expand business and personal horizons and is aided by:,0 Encouraging wild and crazy ideas from subordinates when getting fresh input.,5 Watching sad movies to bring out the emotional side of my personality.,0 Keep on hacking away for an answer to the problem from the same perspective.,0 Stop looking for creative answers as soon as a possible solution arises.,0 Remembering all the things that can go wrong.,0 64. A positive mental attitude is healthy and is aided by:,0 Looking at all the things others do to 'mess up' which makes me feel good about my accomplishment.,0 Making an effort to remember the glass can be half full as easily as half empty.,3 Remembering that good things SHOULD - COULD AND WILL happen to me.,5 Stopping at the first block in the road and take a different path.,0 Showing no emotion and never smile or others might think me a fool.,0 65. To get better use of my time each day - I should:,0 Take frequent breaks - once every 1/2 hour to keep from getting bored.,0 Carefully log and examine the things that use up my time that are not productive.,5 Turn on a ticking 'cooking timer' type of clock anytime someone comes in to see me to hurry them up.,2 Once a week - make out a 'to-do' list of things to be done that week.,2 Do all the 'fun' things first so as to get the day started off in a cheerful manner.,0 66. To accomplish more each day - I should:,0 In a helpful manner - teach others to solve their problems instead of always relying on me.,5 Not waste time putting anything down on paper and keep priorities in my head to build mental power.,0 Just make sure I stay very busy every second of every minute of every hour of every day.,0 Take time to point out other people's mistakes to keep their problems from becoming mine.,0 Only do physical exercise if I am bored and have nothing else better to do.,0 67. Planning gets results. To plan effectively - I must:,0 Be willing to follow it.,2 Carefully examine the current situation as well as the desired goal to reach.,5 Avoid involving others with my plan so they won't have resentment toward me.,0 Tell everyone what I am planning and have them observe how carefully I behave.,0 Disregard monetary costs or it will inhibit me from creating plans with lofty goals.,0 68. Stress management is important for most effective work. One of the best ways is:,0 Walk stairs - get fresh air - take breaks - drink lots of fluids each day and sit properly.,5 Sleep until noon each day - walk slowly and comfortably - and play cards for diversion.,0 Not to worry about the future - the past and all the mistakes made should be learned from and studied.,0 Don't bother others with my problems - keep them to myself and try to forget them.,1 Eat more meat - salt - sugar and caffeine.,0 69. A leader inspires people in many ways - one way is:,0 Promise your people anything and try to deliver some of the things you promise.,0 Never promise your people anything at all and never put your neck or reputation on the line.,0 Only make a few promises and then positively keep every single one of them.,5 Selectively treat the people well whom you like and seem to like you too.,0 Find out who is to blame when mistakes happen and lay the guilt squarely on their shoulders.,0 70. You should replace an employee with someone else when:,0 They cease to be useful to you and you didn't like their looks anyway.,0 They are late to work more than 3 times.,0 They are slow to learn because there are a lot of people out there who learn quicker.,0 Every effort to motivate them and get them to do satisfactory work has failed.,5 Someone who has more experience applies for their job.,0 71. One of the biggest reasons to evaluate an employee POORLY is:,0 They constantly stir up troubles for their own as well as other departments with gossip.,5 Their work is not always of TOP notch quality.,0 They take all the credit for good work and blame everyone else for poor work.,4 They are not very verbal and don't always respond when I say 'Good Morning' to them.,0 Their clothes are often wrinkled when they come to work and they look sloppy.,0 72. Two important traits that a leader wants to see in each employee are:,0 Shoes are always shined and their hair is properly combed.,0 They are less than six feet tall and weight less than 200 pounds.,0 They are not physically overpowering and know how to handle a gun in an emergency.,0 Have a consistent positive attitude and willingly accepts challenges and new jobs.,5 Uses time efficiently and falls apart under strong pressure.,0 73. Delegating responsibility can build both the manager & people. You should:,0 Describe the results to be achieved and then ask person for the plan as to how to do it.,5 Give people all the busy and uninteresting work that you no longer wish to do.,0 Remember that the person may not do the job right the first time.,3 Force the tasks on them because they will grow from the experience and it will be good for them.,0 Make the work difficult to do and don't show them exactly how to do it.,0 74. Leaders build people in many ways such as:,0 Tell them exactly what you want done and how to do it so they don't make mistakes.,0 Get people to love the company so that they won't complain even when things are bad.,0 Encourage an atmosphere to try new and different things.,5 Encourage people to go home early if they get most of their work done.,0 Encourage employees not to bring weapons onto company property.,0 75. Effective communication is enhanced when:,0 We encourage feedback to all types of written and verbal communication.,5 We explain things at least five different ways so that even the dumbest person can understand it.,1 We are not side tracked by negative body language of the other person while we are being critical.,0 We do not criticize - condemn - or complain too much to our subordinates.,1 I speak clearly so others can not accuse me of being at fault if they don't understand.,0 76. To make better decisions - we need to remember:,0 That even Home Run King Babe Ruth made a LOT of mistakes.,5 To always stand by our decisions - no matter what happens or what changes.,0 Burn our bridges behind us so we won't be tempted to reverse our decision and go back.,2 That often making 'no decision' is a very good decision to make.,0 To be extremely careful because it would be really bad to make a mistake.,0 77. To put myself in a more creative frame of mind - I should:,0 Remember all the mistakes I have made in the past and then just relax.,0 Throw the rules of logic and reason out the window and let my mind fly.,5 Keep extremely busy and when I am not thinking about a thing - ideas will come to me.,0 Concentrate and force myself to come up with answer after answer until I feel creative.,0 Forget any crazy ideas that pop into my head and only try to remember a really practical one.,0 78. If I want to encourage my people to have more positive attitudes - I can:,0 Tell them I will limit pointing out of their mistakes to only one per day.,0 Help them set numerous small goals every day and then accomplish them.,5 Remind them to be extremely careful not to make mistakes which can get them fired.,0 Reward major accomplishments with some kind of present or gift.,3 Have our control systems provide them feedback on each deviation from ideal operation.,0 79. To manage MY time more effectively - I can:,0 Combine - delegate - and eliminate as many aspects of my job as possible.,5 Flatly refuse all interruptions during the day so as to get more done.,2 Ask for help on jobs that will cause me to work more than an extra 2 hours per day.,0 Do easy things first and save the hard things for later when I HAVE to finish up for the day.,0 Give others more things to do that I have been doing.,1 80. Greater productivity is often the results of:,0 Finding new ways to arrive at the same or better results.,5 Solving other people's problems for them so they can stay busy all the time.,0 Calling a meeting of five or more people whenever problems arise at work.,0 Letting the people solve all their own problems instead of making it just the job of managers.,2 Delay any risky decision making until I am sure no mistakes will occur as a result.,0 ****** THIS IS THE END OF THE TEST ******,0 Thank you for completing it,0 and taking the time to do your best.,0 Your raw total score in on the bottom Left.,0 Your average score for all is on the right,0 ****** May successful Leadership be yours ****,0 END,0